Terms & Conditions
General order information:
All claims for shortages and damages must be reported to our customer service department in writing within 7 days of receiving the goods. This does not affect your statutory rights as a consumer.
Money Back Guarantee for Unwanted Purchases
B. The product(s) is in the original packaging.
C. The product(s) has not been tampered with.
D. The product(s) is fit for resale when we receive it back to our warehouse.
E. The postage costs for returns of unwanted products are your responsibility.
Damages during transit
Returns Procedure for Defective or Faulty Goods
Note: Due to the nature of the products we sell and the environment they are operated in, breakages can often occur. It is extremely difficult to determine the level of use and the conditions that a product may have been subjected to. It is also important to understand that all products that we sell are electro/mechanical and relatively specialist. In time these products will suffer general wear and tear and will always require regular maintenance.
RC Models safety information